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Troubleshooting Common CCTV Camera Issues: A Quick Guide

CCTV systems are vital for protecting people, property, and assets – but like all technology, they’re not immune to the occasional glitch. In this post, we explore some of the most common CCTV camera problems and how to resolve them quickly and effectively.

1. Blurry Images

Would you drive with a dirty windscreen or read through smudged glasses? Probably not. So, when your CCTV footage appears blurry, it’s not just annoying – it can compromise the usefulness of your recordings during a critical incident.

Common Causes:

Dirty lens

Incorrect focus

Poor lighting conditions

How to Fix It:

Clean the lens regularly using an appropriate solution and a non-abrasive cloth.

Check and adjust the camera’s focus settings.

Ensure the area has sufficient lighting for optimal image clarity.

For dome-style cameras, if cleaning the polycarbonate bubble doesn’t improve clarity, it may need replacing.

Need a replacement dome cover? Contact the Genie team – we’re happy to help.

Genie, CCTV systems, installation, 2022

2. Connectivity Issues

CCTV systems rely on stable connections to function properly. When cameras go offline or fail to transmit footage, it often comes down to an issue with the physical infrastructure. Leaving these faults unresolved can lead to more serious and costly damage.

Common Causes:

Poor cable terminations

Damaged connectors

Faulty joints or worn-out cabling

How to Fix It:

Visually inspect all cables, connectors, and terminals for wear or damage.

Replace or repair any components that are compromised.

Use proper tools and techniques to ensure secure, professional-grade terminations.

At Genie, we can provide tools and advice to help you pinpoint and fix connectivity faults faster. Get in touch to find out how we can support your next installation or service call.

Stay Proactive, Stay Protected

Regular maintenance and quick responses to small issues can prevent bigger problems down the line. If you’re unsure how to tackle a CCTV problem – or need help choosing the right tools or replacement parts – Genie is here to help.

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🌐 www.genieproducts.co.uk